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Contact

Contact Atelo.

Send a course, payment, privacy, or bug report. A human reads every message, or email hello@atelo.ai directly.

Send a support request

Support categories

  • Course generation or formatting problems.
  • Payment, refund, or account ownership questions.
  • Bug reports from lessons, challenges, assessments, Ada, or code execution.
  • Privacy, deletion, or data-export requests.

What to expect

We aim to reply within one business day. Refund requests are handled per the refund policy, and data-export or deletion requests are actioned from your account settings or on request.